General Information

No, you do not need to make an appointment if you want to jump during open jump hours. You do need to book a private party or group event through the website by clicking here.
Monday- Thursday 4:00pm- 8:30pm
Friday 4:00pm- 9:30pm
Saturday 10am-8pm
Youth Night 8pm- 10:30pm
Sunday 12pm- 6pm
Prices vary depending on membership packages, you can buy individual jump passes by clicking here.
No, but we do advise that each individual is in good health and has an annual checkup with their doctor.
We do have a capacity, the wristbands expire every 30 minutes. If capacity has been reached, you will just have a short wait until wristbands start to expire. You can always book online ahead of time to insure your tickets are in the headcount
Yes, open cubbies are at the level of the trampoline park. We have lockers that you can secure with your own padlock on the main level for your belongings
Yes, your wristband color will indicate to the court monitor when your time has expired

Party Information

Yes you can. We do offer custom cakes or cupcakes for purchase, this must be done one week prior to booking
Socks are now included into the party packages!
Yes, we will provide plates, cutlery and napkins for any food items you purchase
No, we ask that you purchase everything through your party host. If you want to book a corporate or private event this can be negotiated
You may bring in food for THAT guest only
If you cancel your party two weeks prior, you may get your deposit back. However after the two week time you will not get your deposit refunded. If you need to move your party to a different date, we will work with you as much as possible to accommodate your request.
A party host acts as a waitress would in a restaurant. They will greet your party and get you all checked in, help you serve food and beverages, take pictures as your party is going happening. If you had a great host and are happy with your experience we do encourage our guest to tip their party host
No, we have many party decoration packages that you can choose from on our website
Yes, We do offer party packages.  We host graduation parties, family reunions, birthday parties, corporate events and team building retreats! Please click on the link to view all packages.  If you would like to customize a party please contact us! Click Here.

Age Information

No, parents do not have to jump with the children. The Hub Fly Zone offers a Sawyer’s Little Flyer Park that only allows children 5 and younger to jump in. Older children and adults can jump in the main trampoline park.
No, we have designed The Hub Fly Zone for all ages to enjoy safely. We just ask that you know your limits and don’t bounce beyond your ability.

Sock Information

No, they are required for our facility for safety reason and can be purchased for $3 a pair.
There are two main reasons; safety and sanitation. Regular socks do not have grips on the bottom, our socks do have safety grips. Customers wearing our trampoline socks help us keep the trampoline surface sanitary

Food Information

Yes, The Hub Grind (coffee shop) and The Hub Eats (concessions and cafe) offer food and beverage for purchase
Yes, most of our food is not made “in house” and we cannot guarantee that it is made in a “nut free” environment. We would encourage you to bring in your own food and snacks for that specific child
No, we do not allow outside food and beverage unless the person has an allergy
No, not all food is made in house. We do order some of the cafe food options from outside companies

Waiver Information

Please click on this link to fill out the waiver.  Click here for waiver.
You will need to create an account if you don’t already have one. You can now add your child or spouse as “participants” to the account. Click on “Sign waiver” that will be prompted. Click inside the box to sign, once completed the waiver will be sent to our system
We want all parties involved to be safe and protected. There is still a chance of an injury while at our facility even if we went above and beyond to make our business as safe as possible. The waiver protects The Hub, The Hub Fly Zone and it’s affiliate businesses from being sued. By signing the waiver, you are acknowledging the inherent risks in jumping on a trampoline or obstacle and agreeing to not hold The Hub Fly Zone legally accountable for any injuries that may occur. Please take time to read through it carefully
Being environmentally friendly is a high priority for The Hub. The online waiver allows us to search you in the database system, the electronic waiver is good for up to 3 years.
No, you cannot sign a waiver for a child unless you are their parent or legal guardian
No, again we are cutting down on paper. There is no need to print the waiver, The Hub Fly Zone’s system will have your waiver stored online
If you want to jump, you are required to fill out the waiver. Your birth date proves you are a legal adult, you address and phone number are ways to contact you in case of an emergency. Your email address is what allows us to access you account and search you when you come in the facility. We do not sell any of your information and keep it secure.

Membership Information

Yes, we are offering a Fly Zone Youth Membership for $40 a month, per child.  We are also offering a Fly Zone Family Membership for $99 a month, per family. You may add an additional family member to your pass for an additional $20 a month.  The card on file will be charge on the 5th of each month.  To cancel a membership, you must be present and come to The Hub during business hours.
-Yes, you have two options.  You can purchase the Fly Zone Youth Membership for $40 a month, per child or you can purchase individual jump passes that vary on cost due to how many minutes your jump pass is valid for.
No, you can purchase individual jump times. 30 mins is $9, 60 mins is $13, 90 mins is $17, 120 mins is $20